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C‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍ounselling Micro-skills evaluation/critique essay Please write the essay following the 5 steps below and include the 15 references provided including 8 other references. This assessment requires you to analyse and evaluate the skills of a counsellor based on watching a short “Behind Closed Doors” video (14 minutes) by Counselling Chanel (2018). The aim of this assessment item is to develop your knowledge of how to successfully use micro-skills by critiquing the video and providing suggestions for improvement. Aim: The aim of this assessment item is to develop your knowledge of how to successfully use micro-skills, and to give you an opportunity to reflect on the development of your own micro-skills for your future practice. Task Description: For this task you need to write an essay in which you critically analyse and evaluate the skills and approach of a counsellor demonstrated in a short, 14-minute video“(Behind Closed Doors” video (14 minutes) by Counselling Chanel (2018)., and reflect on the development of your own micro-skills. Throughout your essay you should refer to specific examples from the video and support your analysis with references to appropriate literature. Transcript of video is below. Steps for Completing your Assessment 1. Watch the assignment video a few times and take notes about what micro-skills you saw the counsellor display (including the time on the video, ., 10:12) and what you can analyse in your assignment. When watching the video think about… • Which MICRO-SKILLS did you see the practitioner use in the session? (. OBSERVING, SUMMARISING, ATTENDING, REFLECTION OF CONTENT, QUESTIONING, MINIMAL ENCOURAGERS) • Were the skills used effectively? • What was the impact? • What micro-skills helped or hindered the process? • How did the micro-skills contribute to the counselling relationship? • What worked well or not so well in the session, and why? • What could have been done differently? What are your suggestions for change or improvement? 2. In your essay you should critically analyse and evaluate the positive and negative aspects of the session (., how MICRO-SKILLS (were used and the impact on the discussion with the client). For example: Open questions are often used by practitioners as they invite people to tell their story in their own words without leading them in a specific direction (Smith, 2017). In the video, open questions were used several times (2:35, 4:22, 5:36) and this enabled the practitioner to learn more about the client. Open questions can also allow for a richer, deeper conversation to occur and this can help to build a sense of safety for a client (Brown, 2010). This was demonstrated when the client began opening up about XXXX (2:45). Sometimes the practitioner used closed questions which can …. The practitioner could have instead used …… For example, “ “. This might have resulted in ….. 3. This should also include: • Comprehensive and evidence based critical analysis and evaluation of a wide range of skills and approaches used by the Practitioner . • Comprehensive and Evidence-based evaluation of the impact of a wide range of the practitioner’s MICRO SKILLS on the client outcomes/impacts • Including suggestions on a range of highly appropriate, evidence based and actionable improvements to the approach used by the practitioner (linked clearly to the analysis and evaluation) • Including the TIME on the video, ., 10:12 4. At the end of your essay, you need to reflect on the development of your own MICROSKILLS including: • An Insightful and critical reflection of your current level of micro-skill development – referring to a wide range of skills and how a using a reflective framework may assist in your reflective practice. • Thorough discussion of which micro-skills need to be developed further and how this might be achieved, citing specific methods. 5. Some questions to consider in your reflection include: • Which micro-skills do you feel comfortable or uncomfortable using, and why? • Which micro-skills do you think you need to develop further? How might you do this? Tips for Completion • Focus on the skills and approaches used by the counsellor and use examples to illustrate your points. Look specifically for the MICRO-SKILLS – ., OBSERVING; ATTENDING; QUESTIONING; MINIMAL ENCOURAGERS; REFLECTION OF CONTENT & SUMMARISING. • Don’t be shy about criticising the counsellor’s use of MICRO-SKILLS. If you think they made mistakes in the session, then analyse this and propose suggestions for how they could improve things. • Use the literature to support your analysis and evaluation of the counselling session. You will need to draw on academic journal articles and books. • Your essay needs to be well structured; there should be an introduction, a body containing paragraphs, a conclusion, and a reference list. Make sure you introduce the reader to the topic and explain what you will be covering in the introduction. In the conclusion you should summarise the key points in your essay. Do not introduce any new information in your conclusion. Behind closed doors TRANSCRIPT with counsellor Steve and Client Dave. Sorry unable to attached the video. • 00:33 Counsellor: -Now I understand doctor Martin has referred you to me. • 00:36 And he has given you a leaflet about the practice and counselling. • 00:40 Client Dave:-Yeah, but I can’t remember everything that it said though • 00:43 Counsellor Steve:-That’s that’s alright. We can run through • 00:46 it again right now. If after this session you wish to • 00:50 continue, you’ll meet me at the same time every week for • 00:54 up to six sessions. • 00:57 Now it’s a free service and every session lasts one hour • 01:03 now. I can’t promise total confidentiality because I’ll • 01:06 have to write up a summary for your records, and if I feel that • 01:11 at any moment, I’m concerned for your safety, I’d have to talk to • 01:16 your GP and well. Additionally, as a counsellor, I have to • 01:19 undergo supervision once a month just to make sure that I’m • 01:23 working within ethical boundaries. Is that OK with you? • 01:28 Client Dave: – Just said great so. • 01:31 Counsellor Steve: – Can you tell me why you’re here today? • 01:34 Client Dave: -Well, yeah I want to see the doctor because I haven’t been • 01:39 sleeping well for some time and I don’t seem to have much • 01:44 appetite lately. think it’s affecting my work. I’m a • 01:48 builder and well. • 01:50 I know I’m not pulling my weight on site. And I thought the doctor may • 01:54 be able to give me something. Counsellor-What did he say? • 01:59 Client: – He gave me some advice about eating properly and give me • 02:03 some things to help me sleep. Basically he’s more interested in • 02:07 me seeing you. Counsellor Steve:-What do you think about that? • 02:11 Client Dave:-I didn’t really know what you can do I mean, I’m probably • 02:14 just a bit of colour or something. I thought you could • 02:17 give me some pills or something. • 02:21 Counsellor:-I notice that you’re looking slightly • 02:23 uncomfortable there Dave. Is there something else • 02:25 you want to talk about? Client Dave:-No, no. I’m fine thought I could just get some • 02:28 pills. • 02:31 I’m sorry I’m wasting your time. I’m sure I’ll be • 02:33 fine next week. Probably just a virus or something. • 02:37 Counsellor Steve:-I can see that something is really bothering you. Why • 02:39 don’t you just wait for a few more minutes, you don’t • 02:42 have to say anything you don’t want to, but I think it would • 02:45 help to talk, how ’bout it?. Client Dave: OK, just a bit longer then. • 02:50 Counsellor Steve: -Now you’ve been to see your GP because you’ve lost your • 02:54 appetite and you can’t sleep, and you think that this is • 02:57 affecting your work. • 03:00 Client: -Like I said, so probably just a virus or something. • 03:35 Counsellor Steve: – Yeah, I can hear you saying everything is fine Dave, • 03:38 but I feel that something is affecting you, but it’s OK to • 03:42 talk about it here. Client Dave: -Look, I can sort this out myself. OK? I can • 03:46 get some pills and I’ll be OK. There’s nothing anyone can do I • 03:50 can deal with this • 03:54 Counsellor Steve: -So, so there is a problem, but it’s your problem and no one can help you. Yes, that’s right. • 03:58 What I notice you? • 04:01 Looking angry with me Dave and it, Is there something • 04:03 you want to say about that? • 04:07 Client Dave: – Right, it’s not you. • 04:11 I’m just ****** *** with myself. I’m a grown man. I should know • 04:13 how to deal with this. • 04:15 Counsellor Steve:-What is it that you should know how to deal with? • 04:19 Client Dave: -There’s a few problems at home with Cindy, my wife and. • 04:24 She gets well. • 04:27 Upset sometimes. • 04:30 Counsellor Steve:- Are, you’re willing to tell me a little more about this. • 04:35 Client: -Yeah. She gets upset, all sorts of things. • 04:39 Work, her mother. • 04:43 Me I suppose. Counsellor: -And how did you get on? • 04:47 Client: – Generally really good. Most of the time you know she’s attractive and good fun. • 04:51 We got a nice home. • 04:54 Counsellor: -And could you tell me what Cindy’s like as a person? • 05:00 Client: -No, she’s good fun to be with you. I really love her. • 05:05 Be a bit headstrong sometimes. • 05:09 And Moody for, Well, you know what it’s like when you live • 05:12 with someone, you can get on each others nerves occasionally. • 05:14 Client: – Well, actually David, I’m single and I live on my own, so I don’t • 05:18 know what it’s like to live with someone on a daily basis. How is • 05:22 it for you, Dave? • 05:24 Client: -So its ok some of the ti‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍me it • 05:26 just. But when she has these moods? • 05:30 Well, it’s difficult. • 05:34 Counsellor: – So you love Cindy, you enjoy being with her, but sometimes • 05:39 things get difficult when she has these moods, yeah? • 05:45 And So what? What exactly happens when Cindy has • 05:48 these moods? • 05:50 Client Dave: -Well, things get heated, but it. • 05:54 Soon blows over. None of it’s meant really. Things just get • 05:58 out of hand. Like I said, You know I love her. • 06:02 Counsellor: -So when Cindy gets Moody and things then get out of hands, • 06:07 but they often go back to normal. What happens then? • 06:14 Client: – Something will start off and then she starts screaming and • 06:17 shouting at me, taunting Me, telling me I’m useless. • 06:19 It’s like something comes over. I know she can’t help • 06:22 it, but sometimes she even throws things at me. I I tried to • 06:25 stop her but she just goes on and on. She just won’t listen • 06:29 to me. She just keeps screaming and shouting at me until I can’t • 06:33 take it anymore. And then. • 06:36 Counsellor: -And then what happens? • 06:41 Counsellor Steve:-I can’t tell you. • 06:43 Client: You will, (pause). • 06:47 You’ll probably think I’m terrible. • 06:49 Counsellor Steve: – No David, I’m not here to judge you. • 06:52 Are you saying that there’s violence? • 06:58 Client: -Yeah. • 07:01 Counsellor: So she’s screaming at you and taunting you. You ask her to • 07:06 stop, but she takes no notice. • 07:09 But she just keeps on and on. • 07:12 Is that when it happens you hit her? • 07:17 Client Dave: -Like you don’t understand. • 07:21 She hits me. • 07:23 Counsellor: – Oh I’m sorry Dave. (counsellor laughs) I jumped to a conclusion and I shouldn’t have • 07:30 done that. I really apologize. • 07:33 Client: -It’s OK, I mean look at the size me, you know. • 07:39 You don’t expect me to be getting beaten up by a woman • 07:42 half my size. You must think I’m really pathetic. • 07:46 Counsellor: – No, no, no, I don’t. In fact, I think you’re being really courageous. It must • 07:49 take a lot for you to tell me • 07:52 things like this. • 08:42 Client:-Well, it started because I accidentally broke something we’ve been given for our wedding and she went • 08:44 completely mad. I kept saying I was sorry and that we could • 08:48 replace it, but it’s like she couldn’t hear me. She kept • 08:52 screaming at me and then she started hitting me in the chest, • 08:56 Its awful. (shaking his head) • 08:57 Counsellor: -It does sound really distressing and it must have been pretty • 09:01 frightening to. What happened afterwards? • 09:05 Client: – She stormed out and came back about 2 hours later she went straight • 09:09 to bed. Next morning, she acted like nothing happened. • 09:14 Counsellor: – And Have you ever sat down and talked about the violence? • 09:17 Client: -Now I did try at the beginning and sometimes she was really • 09:20 sorry and she’d say, you know she didn’t mean it and that • 09:24 she loved me. She couldn’t help herself another time she say it • 09:27 was all my fault because I’ve done something wrong. I don’t • 09:31 know what to believe now. • 09:33 Counsellor: – So sometimes she says it’s her • 09:36 fault. And sometimes she says you’re to blame, and it’s • 09:39 this that’s making you feel really confused. • 09:42 Client: -Yeah, I mean, generally it is not the man that gets hit normally • 09:45 it’s the other way around, so I must be to blame. Must I don’t know I • 09:49 must be doing something wrong for her to want to hit me. • 09:53 Counsellor: -No Dave, you don’t deserve to get hit. No one deserves that • 09:57 treatment. • 09:59 Client: -So why is this happening to me? I mean, I couldn’t hit her when she’s • 10:02 been violent to me so well. What’s wrong with me? • 10:06 Counsellor: – Well, there’s nothing wrong with you. Dave, it’s Cindy that’s • 10:09 got the problem. She needs help, really? Have you ever • 10:12 talked to her about seeing someone? Yeah, well, I did • 10:15 Client: – Yeah, well I did try but she just said that. • 10:18 It is all my fault because I am such a poor husband and if I • 10:22 wasn’t such a poor husband she wouldn’t get so mad at me so I • 10:25 can’t get my head around this because my parents are still • 10:28 happily married after 50 years. So what am I doing wrong? • 10:31 Counsellor: -Well you’re not doing anything wrong, it’s not you that has the problem • 10:34 but I think this violence is taking its toll on you. • 10:39 Client: -Her mother has got a violent temper. • 10:43 Her Father left when she was 18, but she never said why. • 10:48 do you think that that’s got something to do • 10:49 with the way she is? • 10:53 Counsellor: -Well, I really don’t know. I mean if she’s grown up seeing this type of behaviour between her • 10:56 parents, she might think it’s normal even though she doesn’t • 11:00 like what’s happening. • 11:02 Client Dave:-I hadn’t thought of that, I must admit I’m no good at • 11:05 standing up to her. • 11:07 My parents are happily married, and I was the only child. I hate • 11:10 conflict so when she starts on at me, I just stand there and • 11:14 take it and then she says I’m • 11:16 pathetic and. I’m not a real man. • 11:21 Counsellor: -And how does that make you feel? • 11:28 Client: Like I’m worthless. I feel as though I must be. • 11:34 Failing in some way. • 11:36 It hurts, it really hurts. • 11:30 Pauses • 11:41 Counsellor: – Yeah, I think you’ve got a really, really • 11:44 difficult problem and you’re finding it hard to cope with. • 11:48 I think it’s important that you get the correct help. • 11:53 For you to deal with this • 11:54 problem. Hum. We can do this together if you want. • 12:01 Client: – Yeah, I guess so. I mean, I know this is having a bad • 12:04 effect on me. • 12:07 It’s actually quite a relief to admit it and talk about • 12:11 what’s been going on. • 12:13 Counsellor: – Well, actually you know it is a very common problem more than • 12:17 you realize and men find it very difficult to talk about it when • 12:21 it is happening. Now there is a self-help group that deals with • 12:25 men who have violent partners. Now I have the details of that • 12:29 group. If you wish to have it. • 12:32 Client: -Oh yeah, thanks. • 12:35 Client: -Do you think you could see her for me? • 12:38 persuade her to come? • 12:39 Try and make her see sense. • 12:43 Counsellor: -Well, I’m really sorry Dave, but I can’t see you both as my clients because as you’d appreciate • 12:47 there might be a clash of interests, although of course • 12:50 She’s welcome to go and see another counsellor in this • 12:53 practice and there is in fact an anger management counsellor who • 12:57 runs anger management courses which Cindy might find helpful • 13:00 to do. But that decision would have to be up to her. • 13:07 Client:-OK, I will try and talk to her again about this. Maybe I can • 13:10 get her to see how it’s ruining our marriage and • 13:13 The effect it’s having. • 13:17 Hum, hum I am glad now you made me stay and talk. Maybe things will workout • 13:21 OK, if I can persuade Cindy to go get help too. • 13:25 Counsellor:-Well Dave, you know you’ve really opened up to me today and talked about • 13:28 a lot of things that I think you found difficult. And how does • 13:31 that leave you feeling? • 13:34 Client: -OK I guess I’m kind of relieved. • 13:40 Counsellor: – Uh-huh Good and would you be willing to come back • 13:43 and talk to me next week? • 13:45 Client: -Yeah. Yeah. I feel I’ve started and • 13:51 Yeah, I think it will be OK. • 13:54 Good. References Asnaani, A., & Foa, E. B. (2014). Expanding the lens of evidence-based practice in psychotherapy to include a common factors perspective: Comment on Laska, Gurman, and Wampold. Psychotherapy, 51(4), 487-490. doi: Beck, K., & Kulzer, J. (2018). Teaching counselling microskills to audiology students: Recommendations from professional counselling educators. Hearing, 39, . Cottone, R. R., Tarvydas, V. M., & Tarvydas, V. (2016). Ethics and Decision Making in Counseling and Psychotherapy, Fourth Edition. New York, UNITED STATES: Springer Publishing Company. Epstein, ., & Hundert, . (2002). Defining and Assessing Professional Competence. JAMA, 287(2), 226–235. doi: Fisher-Borne, M., Cain, J. M., & Martin, S. L. (2015). From mastery to accountability: Cultural humility as an alternative to cultural competence. Social Work Education, 34(2), 165–181. Geldard, D., Geldard, K., & Foo, R. (2016a). Basic personal counselling: A training manual for counsellors. NSW: Pearson Education Australia. Geldard, D., Geldard, K., & Foo, R. (2016b). Counselling adolescents: The proactive approach for young people. London:Sage. Geldard, D., Geldard, K., & Yin Foo, R. (2021). Chapter 9 Use and abuse of questions. In Basic personal counselling (9th ed., pp. 65–79). Cengage Learning Australia. Geldard, D., Geldard, K., & Foo, R. Y. (2016c). Chapter 7 Reflection of feelings. In Basic personal counselling: a training manual for counsellors (8th ed., pp. 51–58). Cengage Geldard, D., Geldard, K., & Foo, R. Y. (2016b). Chapter 6 Reflection of content (paraphrasing). In Basic personal counselling: a training manual for counsellors (8th ed., pp. 42–50). Cengage Kaplan, D. M., Tarvydas, V. M., & Gladding, S. T. (2014). 20/20: A vision for the future of counseling: The new consensus d‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍efinition of counseling. Journal of Counseling & Development, 92(3), 366-372. doi: Kottler, J. A., & Balkin, R. S. (2017). Relationships in counseling–and the counselor’s life. Alexandria, VA: American Counseling Association. Mark Nelson-Jones, R. (2012). Basic counselling skills. London: Sage. Oramas, J. (2017). Counseling ethics: Overview of challenges, responsibilities and recommended practices. Journal of Multidisciplinary Research, 9(3), 47–58.

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