How does The Goal define a bottleneck?
After completing The Goal , please answer the following six questions. In total, your write-up should be in the range of 500-750 words (more or less). But please strive for concise insight, not length!
Compare the plant at the beginning of the story with how it ended up. What is different? Why?
What metrics were driving decisions at the beginning of the story? How did the use of those metrics lead to poor performance?
What performance metric concepts did Jonah suggest? Why were they useful?
How does The Goal define a bottleneck? In what ways is it similar (or different) from the way we defined it in class?
How was the bottleneck concept used to drive production control at the plant?
What are the most salient 2-3 operations management lessons found in The Goal?