How do managers differ from non-managerial employees?

https://www.youtube.com/watch?v=PTdewB56qJ8  link to lecture
You need to answer the questions below for Chapter 1.
What is a manager? How do managers differ from non-managerial employees?
What is the the difference between efficiency and effectiveness?
What is an example of a disruptive innovation that managers might have to cope with in the future?
Why is it important for managers to focus on the customer?
Explain why the universality of management concept still holds true or doesn’t hold true today.
Is there one best style of management? Why or why not?
upolded powerpoint for chapter please use that to answer the questions

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