What is an appropriate response or plan of action
One step towards a higher level of emotional intelligence is understanding what actions or statements by other people have the potential to trigger an emotional response in you. Being aware of that potential and being prepared to recognize and appropriately respond to your emotions when they occur is vital to becoming more emotionally competent.
Use Part 1 of this template Download Use Part 1 of this templateto create a list of the top three things that other people say or do that trigger an emotional response in you. There may be more than three, but for this paper you should concentrate on the top three.
For each trigger, include the aspect or aspects of your identity that may feel threatened when it occurs. Briefly explain why you think this is so.
What is an appropriate response or plan of action that you can develop to use when these triggers occur? The response should provide specific ideas for how you will change your response to these triggers and should incorporate what you have learned so far in the course and should promote peace and understanding between yourself and the other person.
Now that you’ve considered what others do to trigger you, it’s time to think about the things that you yourself do or say that trigger an emotional response in those around you. Emotional intelligence not only involves your awareness of your own emotions and emotional responses, it includes your ability to identify, understand, and appropriately respond to the emotions of others as well. It is vital that you begin to own your own contribution to conflict situations. Every one of us contributes to some conflict in some way. This exercise is a simple way to begin to understand this and to claim responsibility for your words and actions.
One thing to remember…contributions to conflict can be overt, like hitting your sister. (Your course designer never did that. She just heard that it happens sometimes.) These are the things that are obvious that we probably know we do and also understand that we probably shouldn’t. (Okay, full transparency…and honesty…your course designer may have hit her sister and possibly one of her brothers at some point when they were kids.) However, sometimes we may do or say things that trigger others that we are not even aware of, like cutting someone off in traffic because we didn’t look carefully before changing lanes. (Ugh…full transparency…your course designer has probably done this on occasion, but it wasn’t intentional.) It is in learning to read the often nonverbal responses of others and understanding how our words or actions affected them that our emotional competence begins to grow.
This is a very reflective exercise. Take the time to think about your responses carefully. Notice that for this section, you are asked to list five things you say or do that triggers a response in someone else, not three as in the exercise above. Why do you think that is?
Using Part 2 of the template provided above, create a list of the top five things that you say or do that trigger an emotional response in others. You don’t have to keep the same person in mind for all five things.
For each trigger, include the aspect or aspects of the other person’s identity that may feel threatened when these things occur with a brief explanation.
Provide a specific and appropriate response or plan of action that you can practice for the next time your words or actions trigger an emotional response in someone else? Your response should explain what you will do and why you believe it will a more effective approach and should incorporate what you have learned so far in the course (or in previous conflict management courses if this is not your first) and should promote peace and understanding between yourself and the other person.
Part 3 (400-500 words)
Things that trigger us and our subsequent reactions to those triggers can have a powerful influence on our personal conflict style. With this in mind, use Part 3 of the template to address these final two prompts:
How do these triggers (those that trigger you and those of yours that trigger others) influence the conflict style (avoid, accommodate, compete, compromise, collaborate) that you use?
How (if at all) has the information in this module changed your view of yourself in conflict? Explain.
A cover page is not needed for this assignment.
Include the word count for Part 3 (400-500 words) in that section.
Do not quote your sources. Paraphrase, cite, and provide a reference page using APA format.
Double-space the final section of the paper.