Style and Tone: informal but professional to propel creativity and empower
RESPOND TO THESE PEOPLE
1.Krystal Butler – Monday, January 17, 2022, 6:15 AM
A challenge I have faced more than once in the workplace was an issue with managers delegating tasks throughout the organization. A second level manager was in charge of a particular project for the office I worked in. There were a few meeting between the other managers and himself to lay out the plan to completion. The employee body other than management were not present at any of those meeting. Throughout the month some tasks were delegated to us and we thought nothing of it and completed the requests as normal. I responded to my direct manager with an email listing out the information he asked for. He then forwarded the un-edited email to his manager. She noticed the information came from me and emailed me directly and asked that I come see her. She was frustrated that I did the work she asked him to do and that other managers were delegating her requests as well. The weak communication was 2-fold in this situation. She should have told the managers that she wanted them to complete the work and not delegate it. My manager should have told me what the request was for and he should have extracted out of my email to him in to a new email.
I believe email communication can be dangerous. I am in the habit of reading the entire chain of emails from bottom to top. Some people are not and will respond to “all”, just the sender, or even “all” and add some other people in. This convoluted things and sometimes may get someone in trouble.
2. Tatiana Raiberg – Monday, January 17, 2022, 9:50 AM
Lack of communication always negatively affects the work. We had an employee in the department who did not communicate with anyone. He came to the office, sat down at his desk and started answering letters. The problem was that when answering letters, he did not include other employees from the department in the conversion, and we could not know whether the person dealt with this working issue or not. Other employees began to work on letters and as a result it turned out that the letter had already been answered, but the department was not informed. It turned out that because of the silence of one employee, others were wasting time solving an already resolved issue.
I find the information in Chapter 3 on collaboration at work very helpful in resolving a situation similar to what we had in our department. Understanding and applying effective communication methods is always effective for work
3. Randall Dunevant – Wednesday, January 19, 2022, 9:14 AM
To: Dough Dough’s Pizza Team
From: Randall Dunevant, Owner DDP/LLC
Date: 19 January 2022
Subject: New menu items by you.
Hello Team, thank you for your time and effort regarding the successful day-to-day operations here at Dough Dough’s pizza. I honestly couldn’t do it without you and what each of you brings to the table is unique and valuable. Therefore, I want to present a new approach to updating our menu items with that in mind. Starting next month (February), each team member will be allotted 4 hours during a shift to independently or collaboratively come up with new menu items for the upcoming month. What you choose to create is wholly up to you, and we will meet on the 3rd Monday (paid) of each month to present and taste prepared items. The purpose of this is to ensure that every member of the Dough Dough’s Pizza team has a say in what our community is served. Innovation can come from any team member, and we need you and your ideas to stay up with industry trends. Each of your unique ideas will be the innovation and change that keeps Dough Doughs Pizza at the forefront of our communities dining scene. Again thank you for all you do, and I look forward to tasting what you create and sharing dinner with you to grow our community.
-4 Keys:1)Employees 2)innovate/motivate 3)I can’t do it without you 4)informal but professional to propel creativity and empower
-Scope and Details: I will provide the scope and set stage they will come up with detail IE the new items
-Style and Tone: informal but professional to propel creativity and empower
-Brainstorming_came up with the idea of staff creating menu items as an incentive(intrinsic motivation of having an item you created on the menu is a big deal in a kitchen) and showing the importance of place on team and value to the team
4. Parker McCombs – Wednesday, January 19, 2022, 9:23 AM
To: Jim N.
From: Parker McCombs
Subject: New Working schedule
I want to reach out to you to bring up a new idea for our work environment. In our field of work, we work for fun. The jobs that we have is not for the $15 an hour all employees earn across the board. It is clear to me that all employees in this company have a purposeful position and intrinsic motivation to do the job.
I would like for you to consider implementing technology into our schedules to give employees more autonomy. This will allow for employees to work a different number of positions that they are trained for, by allowing them to customize their work schedule. This will allow for employees to work where they want, when they want, and get rid of the middle man that puts them on the schedule (you). After this implementation, you will see daily staffing issues begin to dissipate and you will be able to operate the company at full capacity.
At this company, all employees take pride in the experience we provide customers. To better the employee experience, custom schedules will allow for employees to have autonomy. Employees will not take advantage of this and never work because we are all doing this for a purpose. This would be a big change in the company. Although, I believe it will move the company in the right direction. The technology that is used to schedule will also take the scheduling work load off of your hands and allow you to focus your time on more important tasks such as recruitment.
In this business letter I brought to the table the importance of autonomy in the workplace. I took the advice from Dan Pink, opposed to giving raises to employees give them autonomy. In this letter I used simple punctuation and simple sentences. I also refrained from using jargon that is hard to understand. I also know my audience and this allows me to speak in a more complex way that I know he will understand. I also kept the letter professional and avoided anything language that could be misinterpreted.