Consider the five management systems as variables in an experiment. Identify the independent and dependent variables, and explain how they are related to one another.

CC-1. Consider the five management systems as variables in an experiment. Identify the independent and dependent variables, and explain how they are related to one another.
CC-2. Based on the discussion of independent and dependent variables in the text, is there anything else you’d like to measure as an outcome?
CC-3. Look over the data and decide which method of management appears most effective in generating revenues and reducing turnover, and why. Which methods appear least effective, and why?
CC-4. Are there any concerns you have about these data?
CC-5. Does a comparison of the number of stores using each method influence your conclusions at all?
CC-6. Does the fact that managers are selecting the specific program to use (including ­Program I, which continues the status quo) affect the inferences you can draw about program ­success?
CC-7. What are the advantages of randomly assigning different conditions to the stores instead of using this self-selection process?
CC-8. How does the changing nature of the workforce and the economy, described in your text and in the case, affect your conclusions about how to manage retail employees? Does the participation of a more experienced workforce help or hurt these programs? Why might these programs work differently in an economy that isn’t doing so poorly?
CC-9. Claussen essentially designed the program on his own, with very little research into goal setting and motivation. Based on your text, how well has he done? Which parts of the program appear to fit well with research evidence on goal setting? What parts would you change to get more substantial improvements in employee motivation?
CC-10. Describe the feelings that employees might have when these systems are implemented that could help or hinder the program’s success. What advice would you give managers about how to implement the programs so they match the principles of organizational justice described in your text?
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