Identify problems in the health care system that negatively impact providers’ work and their quality of life outside of work.e

Consumers & Providers as Stakeholders
This week we will consider the major stakeholders in the health care system, starting with what’s often called the “consumers” of health care—patients, their friends, family, and extended social network. We will also consider the system from the provider’s perspective. We will read about the needs of nurses, physicians, researchers, and the regulators and governmental officials who influence how the system operates.
patient family www ahrq gov.jpg
Unit Objectives
Describe perspectives on health care held by diverse providers and consumers of health care.
Identify problems in the health care system that negatively impact providers’ work and their quality of life outside of work.
Examine how identity status influences the patient/ provider relationship.
Describe the impact of empathetic communication on care of patients and their friends and family members.
Reading
Brawley, O. W. (2012). How we do harm: A doctor breaks ranks about being sick in America. St. Martin’s Griffin.
Chapter 9, Palpitation
Chapter 10, Saving Mr. Huzjak
Chapter 11, God is Calling
Chapter 12, Ole Boys Club
Read two op-ed articles:
Ficarra, B. (2011, May 25). How empathy can help empower patients. Huffington Post. http://www.huffingtonpost.com/barbara-ficarra/why-empathy-empowers-pati_b_783138.html (Links to an external site.)
Collins, S. P. K. (2011, August 25). Diversity is sorely needed in medicine: Why is it lacking in certain specialties? ThinkProgress. https://thinkprogress.org/diversity-is-sorely-needed-in-medicine-why-is-it-lacking-in-certain-specialties- (Links to an external site.)
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